How to Track Your Request in Sariima

How to Track Your Request in Sariima

Tracking your project requests in Sariima is a straightforward process that ensures you stay updated on the progress of your designs. This guide will walk you through the steps to efficiently monitor your requests, ensuring timely delivery and satisfaction with the final product.

Step-by-Step Tutorial: Tracking Your Request in Sariima

Step 1: Log in to Your Sariima Account

  1. Open the Sariima app on your device.
  2. Enter your login credentials and click on “Log In.”

Step 2: Access the Project Request Dashboard

  1. Navigate to the main menu.
  2. Locate the “Project Request” feature and click on it.
  3. You will be taken to the Project Request dashboard.

Understanding the Project Request Dashboard The dashboard is divided into three main sections:

  • Top Section:
    • Right Side: Displays your available points for requesting designs.
    • Left Side: Features the “Get More Points” button for purchasing additional points.
  • Middle Section:
    • This is where you find the “Request Button” to initiate new project requests.
  • Bottom Section:
    • Here, you can monitor the status of your requests.

Step 3: Monitor the Status of Your Request

  1. In the bottom section of the Project Request dashboard, you will see a list of your current and past requests.
  2. Each request will have one of the following statuses:
    • Request Sent (waiting for approval): Your request is under review by the Sariima team.
    • In Progress: The design team is working on your project.
    • Request Completed: Your design is finished and ready for review.
    • Request Rejected: Your request has been rejected, and you will receive feedback on why.

Step 4: Detailed Status View

  1. Click on any request to view more detailed information about its progress.
  2. This detailed view will provide updates on specific milestones, such as when the design process started, any intermediate feedback, and the expected completion date.

Step 5: Responding to Updates

  1. If the Sariima team requires additional information or feedback from you, they will update the request status.
  2. You will receive a notification within the app, prompting you to provide the needed information.
  3. Ensure you respond promptly to any requests for additional details to avoid delays.

Step 6: Reviewing Completed Requests

  1. Once a request status is marked as “Request Completed,” click on the request to review the final design.
  2. In the detailed view, you will have the option to view, download, or request revisions for the completed design.
  3. Click on the “Download Design” button to save the final design to your device.

Step 7: Providing Feedback

  1. After reviewing the completed design, you can provide feedback directly within the app.
  2. If you are satisfied with the design, click “Approve.”
  3. If you require revisions, click “Request Revisions” and provide detailed feedback on what needs to be adjusted.

Step 8: Purchasing Additional Points

  1. If you need more points to request additional projects, click on the “Get More Points” button in the top section of the dashboard.
  2. Follow the prompts to purchase the desired number of points.

Tips for Efficiently Tracking Your Requests

  • Regularly Check Status: Make it a habit to log in and check the status of your requests frequently to stay updated.
  • Provide Prompt Feedback: Respond quickly to any requests for additional information or feedback to ensure timely progress.
  • Keep Communication Clear: Clear and concise communication with the design team helps in delivering your projects accurately and efficiently.

By effectively tracking your requests in Sariima, you can ensure that your design projects are completed on time and meet your expectations. This feature not only helps in managing your projects but also in building a successful design business.

July 30, 2024
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